Need Immediate Help?
Connect with our technical team for integration support, certification guidance, or enterprise consultation.
Support Resources by Category
Technical Implementation
SDK documentation, code examples, and integration patterns for Python, C++, and MQL5.
- UUID v7 generation guides
- Ed25519/SHA3-256 verification
- PTP/NTP time synchronization
- HFT kernel bypass integration
VC-Certified Program
Certification application, audit timeline, log requirements, and compliance testing.
- Application process guidance
- Tier selection (Silver/Gold/Platinum)
- Conformance test suite access
- Badge issuance and verification
VCP Cloud (VCC)
Cloud-based logging API, shadow logging, and enterprise gateway deployment support.
- API key setup and management
- Shadow logging implementation
- Hybrid on-premise gateway
- Merkle root anchoring
Public release planned for Q1 2026 — part of the VCP Cloud roadmap.
Migration & Legacy Systems
Migrate from FIX Protocol, MT4/MT5, or legacy audit systems to VCP with minimal disruption.
- FIX Protocol sidecar integration
- MT4/MT5 MQL bridge setup
- Zero-downtime migration plans
- Data format conversion tools
Enterprise Solutions
Dedicated support for exchanges, HFT firms, and institutional deployment at scale.
- Platinum Tier consulting
- Custom SLA agreements
- On-site training & workshops
- Architecture review & optimization
Regulatory Compliance
MiFID II RTS 25, EU AI Act, GDPR, and SEC compliance documentation and reporting.
- MiFID II reporting templates
- EU AI Act compliance mapping
- GDPR data privacy (VCP-PRIVACY)
- Audit report generation
Frequently Asked Questions
How do I start implementing VCP?
We recommend starting with Silver Tier Shadow Logging. This requires minimal changes to your existing system and provides immediate tamper-proof audit trails.
View Quick Start GuideWhat is the VC-Certified application process?
Submit your implementation details, run our conformance test suite, and undergo technical review. Typical timeline is 2-4 weeks for Silver/Gold, 6-8 weeks for Platinum.
View Certification FAQDoes VCP work with my existing FIX infrastructure?
Yes! VCP uses a "sidecar" pattern that runs alongside your FIX engine without modifications. We provide adapters for all major FIX implementations.
View Integration PatternsWhat is the cost structure?
VCP specification and reference SDKs are free and open-source (CC BY 4.0). VC-Certified audits and VCP Cloud services have usage-based pricing. Contact us for enterprise quotes.
Documentation & Resources
VCP v1.0 Specification
Complete technical specification including data models, crypto algorithms, and compliance tiers.
Open Source SDKs
Reference implementations and community-contributed tools on GitHub.
VCP Explorer
Verify VCP chain integrity, explore event logs, and validate digital signatures in real-time.
Open ExplorerJoin the VCP Developer Community
Discord Community
Connect with other developers, share integration experiences, get real-time help from community experts, and participate in technical discussions.
- #technical-support channel for implementation questions
- #certification-help for VC-Certified guidance
- #showcase for sharing your implementations
Developer Tools
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Conformance Test Suite
Automated testing for VCP compliance validation
Coming Q1 2026 -
VCP Playground
Interactive browser-based SDK testing environment
Coming Q2 2026 -
VCP Dashboard
Real-time monitoring and analytics for your VCP logs
Coming Q3 2026
Contact Information by Topic
| Topic | Contact | Response Time |
|---|---|---|
| Technical Implementation & SDK | developers@veritaschain.org | 24-48 hours |
| VC-Certified Certification | certification@veritaschain.org | 1-3 business days |
| Migration & Legacy Systems | migration@veritaschain.org | 48 hours |
| Enterprise & Platinum Tier | enterprise@veritaschain.org | Priority: 12-24 hours |
| Regulatory & Compliance | compliance@veritaschain.org | 2-4 business days |
| Sales & Partnerships | sales@veritaschain.org | 24 hours |
| General Inquiries | info@veritaschain.org | 2-3 business days |
Priority Support: Enterprise support requests and VC-Certified incidents are processed with highest priority.
Note: For urgent production issues with VC-Certified systems, contact your dedicated support channel or use Discord's #emergency-support (Enterprise customers only).